If your question is not addressed here, please feel free to contact us!
Where are you located?
Headquarters: 318 N. Main St., Mitchell, SD 57301
Sioux Falls Branch: 3101 West 41st Street, Sioux Falls S.D. 57105
What is your pricing structure?
Due to the variations in document quality and condition, an on-site assessment is necessary in most cases. A secure data professional will take a look at your documents and offer a price based on the aforementioned attributes.
In most cases, a sample of your documents will be scanned for free and a proposal will be offered based on the results of that sample.
Also see our Pre-Scanning & Sales Process information.
Will my files be available during scanning?
Clients will have access to all files as they are being scanned. If client has a need to access any file while in the possession of Secure Data, they can be made accessible in a couple of business hours. They can be delivered in a variety of ways. A fee will be charged, depending on what method is chosen
#1 They can be scanned (if they have not already been) and posted to the clients FTP folder.
#2 If the files are small enough, they can be scanned and emailed.
#3 They can be faxed, if acceptable to the client.
#4 In rare cases, they can be couriered to the client if originals are needed.
Do you do document destruction?
Yes, we provide that service.
Volume discounts may apply.
Do you do digital storage?
Yes, we can supply digital storage after the scanning is compete for clients who do not have the capability to store themselves, or for clients who wish to have a safe redundant alternative to storing the documents in their own facility.
This service may also apply to those who just wish to have a place to store their daily, weekly, or monthly backups.
What is your Pre-Scanning/Sales Process?
After contacting Secure Data, a secure data professional will conduct an on-site assessment and offer a price based on the condition and volume of documents.
In most cases, a sample of your documents will be scanned for free and a proposal will be offered based on the results of that sample. This assessment will give Secure Data the insight needed to give a fair and true estimate.
How are the documents delivered back to me?
CD, External Hard Drive, DVD, or FTP.
Delivery method is normally dependent on the size of scanned document files.
What format can I get the files saved in?
PDF, or PDF Searchable Text, JPEG, TIFF or many other formats are available. Depending on format, additional fees may apply if conversion time is needed.
What is your turn around time?
Secure Data can scan up to 120,000 logical 8.5 x 11” images a day if the files are in relatively decent shape.
A custom plan and timetable can be established for any client based upon their needs.
Do you pick up the documents?
Yes. Files within 150 miles from either Sioux Falls or Mitchell, South Dakota are picked up for free if the minimums are met. Outside of these boundaries, a mileage and labor fee could be applied.
This fee is negotiable depending on volume of documents to be scanned.